Understanding My Credit File Step by Step

Visual reading guide for your Equifax or TransUnion report

Credit action3 min readFebruary 11, 2026
Share

Your credit file is the single most reviewed document by mortgage lenders before approving a loan in Canada. The two main credit bureaus, Equifax and TransUnion, each compile a separate report containing your payment history, balances, credit limits, and third-party inquiries. In Quebec, consumer protection legislation and the Civil Code of Quebec (CCQ) govern the collection and use of this personal information. Each account on your file receives a credit rating from R1 (paid as agreed) to R9 (bad debt). Your credit score, a number between 300 and 900, is calculated from these data points using each bureau's proprietary algorithm. AMF-certified mortgage brokers in Quebec use these reports to assess your eligibility for various mortgage products. Understanding each section of your credit file allows you to spot errors, anticipate lender questions, and better prepare your mortgage application. Under fédéral law and Quebec's consumer protection framework, you are entitled to receive a free copy of your credit report from each bureau once per year.

Understanding Your Credit File Step by Step

Before any mortgage application in Canada, it is essential to understand what your credit file contains. This document, compiled by Equifax and TransUnion, is the centrepiece of your lender's assessment. An AMF-certified mortgage broker in Quebec relies on this report to déterminé your eligibility, negotiate your rate, and select appropriate mortgage products.

Key Sections of Your Credit Report

Your credit report is divided into several distinct sections, each providing specific information to lenders. The identification section contains your personal détails: name, current and previous addresses, date of birth, social insurance number (partially masked), and current and former employers. Review this section carefully to spot any errors that could indicate identity theft or a mixed file.

  • Credit accounts section: every open or closed account is listed with the creditor name, date opened, credit limit, current balance, minimum payment, and credit rating (R1 to R9 for revolving credit, I1 to I9 for instalment loans).
  • Inquiries section: lists all checks made on your file. Hard inquiries (made by a lender during a credit application) affect your score, while soft inquiries (personal checks or promotional pre-approvals) have no impact.
  • Public records section: includes bankruptcies, consumer proposals, judgments, and liens that are public records accessible to all lenders.
  • Collections section: lists accounts sent to collection agencies, including the amount claimed and the date of transfer.
  • Consumer statement section: a space where you can add a personal statement to explain a particular situation (for example, a late payment caused by illness).

Your Credit Score: The Numerical Summary

Your credit score is a number between 300 and 900 calculated by each bureau's proprietary algorithm. At Equifax, the Beacon score is the most widely used by Canadian mortgage lenders. This score weighs five main factors: payment history (approximately 35% of the score), credit utilization ratio (approximately 30%), length of credit history (approximately 15%), diversity of credit types (approximately 10%), and new credit inquiries (approximately 10%). In Canada, most A-lenders require a minimum score of 680 for the best mortgage rates.

Understanding Specific Codes and Notations

Each account on your file carries a two-character code. The first letter indicates the credit type: R for revolving (credit cards, lines of credit), I for instalment (car loan, personal loan), O for open (home equity line of credit), and M for mortgage. The number that follows indicates your payment history, from 1 (regular on-time payments) to 9 (bad debt). The notation "too new to rate" appears for recently opened accounts. AMF-certified mortgage brokers analyze these codes to assess the overall quality of your borrower profile and identify elements that may require attention before submitting your mortgage application.

  1. Obtain both of your reports: Order your free report from Equifax (online or by mail) and from TransUnion. Compare the two, as they may contain different information.
  2. Verify the identification section: Ensure your name, address, date of birth, and employer are accurate. Any error could indicate a mixed file or a case of identity fraud.
  3. Analyze each account: Review every listed account. Verify that balances, limits, and payment ratings match your reality. Note any account you do not recognize.
  4. Review the inquiries: Identify any hard inquiry you did not authorize. Unknown inquiries could signal a fraud attempt.
  5. Plan necessary corrections: If you spot errors, prepare your dispute file with the relevant bureau along with appropriate supporting documentation.

Frequently Asked Questions

What is the difference between Equifax and TransUnion?
Equifax and TransUnion are two independent credit bureaus that each compile your credit history. Their reports may differ because not all lenders report to both agencies. In Quebec, most mortgage lenders pull Equifax, but some also check TransUnion. It is recommended to review both reports before applying for a mortgage.
What do the R1 to R9 ratings mean on my file?
The letter R stands for revolving credit (such as credit cards). R1 means you pay as agreed. R2 indicates a 30-day late payment, R3 means 60 days late, and so on up to R9, which indicates a bad debt or account sent to collections. For instalment loans, the letter I is used (I1 through I9).
How can I get my credit report for free in Canada?
Both Equifax and TransUnion provide a free copy of your report by mail. Equifax also offers free online access through its My Equifax portal. TransUnion offers online viewing through its consumer portal. These rights are protected under fédéral legislation and Quebec's consumer protection laws.
Does a mortgage broker see the same report I see?
Not exactly. When an AMF-certified broker pulls your credit, they receive a lender-specific report that may include a different score (Beacon score at Equifax) than what you see as a consumer. The underlying data is the same, but the presentation and scoring model may differ.
How long does information stay on my credit file?
In Quebec, late payments remain on file for six years from the date of the last delinquency. A first bankruptcy stays for seven years after discharge, and fourteen years for a second bankruptcy. A consumer proposal remains for three years after completion or six years after filing, whichever comes first.

Talk to a Mortgage Broker

Get personalized advice from an AMF-certified mortgage broker. Our partners are here to help you make the best financial decisions.

Contact a Broker

Educational information only. This does not constitute financial advice under the Act Respecting the Distribution of Financial Products and Services (LDPSF). Consult an AMF-certified mortgage broker before making any financial decision.

Mortgage Assistant

Hello! I'm your educational mortgage assistant. Ask me questions about mortgages in Quebec and Canada.

Educational info · Not financial advice